Your ERMU Account Information

At ERMU, we make it easy and convenient to set up or access account information with innovative technology and unparalleled customer service. Explore account information or contact one of our highly trained customer service professionals for assistance.

Billing & Payment

View billing and payment options, including online bill pay and a detailed explanation of how to read your bill.

Manage Your Account

Log into SmartHub to manage your account, view your bill, or make a payment.


View information to start, stop, or transfer service within ERMU’s territory for both residential and commercial customers.

Cold Weather Rule

During the Cold Weather Rule time period, ERMU can make special payment arrangements for customers who are unable to pay their bills in full.

Financial Assistance

You may be eligible for energy assistance programs through Tri-County Action Program (Tri-CAP) or other local organizations.

ERMU & Your Personal Information

In order to protect customer data, ERMU has instituted specific measures to safeguard your personal information.