8/8/24
ERMU Upholds Water Standards with PFAS Testing
You probably know that Elk River Municipal Utilities (ERMU) provides quality and cost-effective utility services to its custo...
Your ERMU Account Information
At ERMU, we make it easy and convenient to set up or access account information with innovative technology and unparalleled customer service. Explore account information or contact one of our highly trained customer service professionals for assistance.
Billing & Payment
View billing and payment options, including online bill pay and a detailed explanation of how to read your bill.
Manage Your Account
Log into SmartHub to manage your account, view your bill, or make a payment.
Start/Stop/Transfer
View information to start, stop, or transfer service within ERMU’s territory for both residential and commercial customers.
Cold Weather Rule
During the Cold Weather Rule time period, ERMU can make special payment arrangements for customers who are unable to pay their bills in full.
Financial Assistance
You may be eligible for energy assistance programs through Tri-County Action Program (Tri-CAP) or other local organizations.
ERMU & Your Personal Information
In order to protect customer data, ERMU has instituted specific measures to safeguard your personal information.
