Contact ERMU | Elk River Municipal Utilities Contact Information

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Powering a Strong Community

Elk River Municipal Utilities is proud to be a customer-owned public power utility. We invite you to contact us with questions or for additional information about any of the services we provide.

We Want to Hear from You

Complete the form below and one of our customer service representatives will respond to your request within two business days. For immediate assistance, please call 763.441.2020.

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Office Hours

Monday through Thursday, 8:00 a.m. to 4:30 p.m.

Friday, 8:30 a.m. to 4:30 p.m.

Phone Number

Office: 763.441.2020

Fax: 763.441.8099

Report an Outage

To report an outage during regular business hours, please call 763.441.2020.

For after-hours outages, call 1.888.606.4660.

Mailing Address

P.O. Box 430

Elk River, MN 55330

Utilities Office

13069 Orono Parkway

Elk River, MN 55330

Field Services Building

1705 Main St.

Elk River, MN 55330

TO HELP PROTECT THE HEALTH AND SAFETY OF OUR EMPLOYEES AND COMMUNITY MEMBERS, ERMU OFFICES ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.

4/20/21

Hydrant Flushing May 10-14

ERMU’s water department will begin its scheduled hydrant flushing in May. Please refer to this map to learn which day your ne...

4/19/21

Lineworker Appreciation Day

Sunday, April 18, is National Lineworker Appreciation Day. This is a day to recognize the efforts of the men and women who ke...

2/16/21

Energy Assistance Available

As many of our customers continue to feel the impact of COVID-19 and the quarantine, we want you to know that there is still ...