Contact ERMU | Elk River Municipal Utilities Contact Information

ERMU continues to install AMI residential electric and water meters throughout its service territory. Learn more.

Pay My Bill

Powering a Strong Community

Elk River Municipal Utilities is proud to be a customer-owned public power utility. We invite you to contact us with questions or for additional information about any of the services we provide.

We Want to Hear from You

Complete the form below and one of our customer service representatives will respond to your request within two business days. For immediate assistance, please call 763.441.2020.

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Contact Us

Office Hours

Monday through Thursday, 8:00 a.m. to 4:30 p.m.
Friday, 8:30 a.m. to 4:30 p.m.

Phone Number

Office: 763.441.2020
Fax: 763.441.8099

Report an Outage

To report an outage during regular business hours, please call 763.441.2020.

For after-hours outages, call 1.888.606.4660.

Report a Water Emergency

To report a water emergency during regular business hours, please call 763.441.2020.

For after-hours water emergencies, call 1.888.606.4660.

Mailing Address

P.O. Box 430
Elk River, MN 55330

Utilities Office

13069 Orono Parkway
Elk River, MN 55330

Field Services Building

1705 Main St.
Elk River, MN 55330

5/12/25

Hydrant Flushing Schedule

Spring has sprung, which means Elk River Municipal Utilities employees will be flushing all of the city’s fire hydrants May 1...

5/8/25

MMPA Renewable Energy Portfolio

Elk River Municipal Utilities (ERMU) has received its electricity supply from the Minnesota Municipal Power Agency (MMPA) as ...

12/11/24

Utility Equipment: Who Owns What?

Have you ever wondered who owns what when it comes to your residential or commercial electric and water utility equipment? It...