Contact ERMU | Elk River Municipal Utilities Contact Information

ALERT: ERMU urges customers to adhere to lawn sprinkling restrictions to help sustain the community’s water supply. Learn More

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Powering a Strong Community

Elk River Municipal Utilities is proud to be a customer-owned public power utility. We invite you to contact us with questions or for additional information about any of the services we provide.

We Want to Hear from You

Complete the form below and one of our customer service representatives will respond to your request within two business days. For immediate assistance, please call 763.441.2020.

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Contact Us

Office Hours

Monday through Thursday, 8:00 a.m. to 4:30 p.m.
Friday, 8:30 a.m. to 4:30 p.m.

Phone Number

Office: 763.441.2020
Fax: 763.441.8099

Report an Outage

To report an outage during regular business hours, please call 763.441.2020.

For after-hours outages, call 1.888.606.4660.

Report a Water Emergency

To report a water emergency during regular business hours, please call 763.441.2020.

For after-hours water emergencies, call 1.888.606.4660.

Mailing Address

P.O. Box 430
Elk River, MN 55330

Utilities Office

13069 Orono Parkway
Elk River, MN 55330

Field Services Building

1705 Main St.
Elk River, MN 55330

7/6/21

ERMU FAQ: Summer Water Usage

Did you know that a gallon of water from ERMU costs less than half a cent!? But an abnormally dry start to summer has many custome...

7/6/21

ERMU FAQ: Summer Energy Usage

During the warm summer months, customers often contact our office with questions about their electric bill. With an ongoing missio...

6/2/21

Energy Assistance Available

As many of our customers continue to feel the impact of COVID-19 and the quarantine, we want you to know that there is still ...