Recognized for Our Commitment to Service

ERMU has received various designations and recognition from the American Public Power Association (APPA), Minnesota Municipal Utilities Association (MMUA), and other organizations.
 

Reliable Public Power Provider

American Public Power Association

Elk River Municipal Utilities is proud to be a four-time recipient of the American Public Power Association’s prestigious Reliable Public Power Provider (RP3) designation and has advanced its standing in the program from the gold to the platinum level. Of 2,000 public power utilities nationwide, we are one of only 278 to receive this recognition for providing customers with the highest degree of reliable and safe electric service.

An RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines:

  • Reliability
  • Safety
  • Workforce development
  • System improvement

Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity.

Years awarded: 2012-2014, 2014-2017, 2017-2020, 2020-2023

 

Excellence in Reliability

American Public Power Association

For significantly outperforming the electric industry national averages as reported by the Energy Information Administration. In 2019, ERMU maintained a 99.99 percent Average Service Availability Index (ASAI). This means that 99.99 percent of the time our customers had power.

Years awarded: 2016, 2017, 2018, 2019

 

Smart Energy Provider

American Public Power Association

For utilities that show commitment to and proficiency in energy efficiency, distributed generation, renewable energy, and environmental initiatives.

Years awarded: 2019-2021

 

Safety Award of Excellence

American Public Power Association

For having one of the lowest safety incident rates within their groups determined by worker-hours of exposure.

Years awarded: 2016, 2018

 

Source Water Protection Award Finalist

Minnesota Rural Water Association and the Minnesota Department of Health

For exemplary commitment to protecting the source of the community’s drinking water.

Years awarded: 2016, 2018

 

Water Fluoridation Quality Award

Minnesota Department of Health and the Centers for Disease Control and Prevention

For consistent and professional adjustment of the fluoride content to the recommended level for oral health for 12 consecutive months.

Years awarded: 2016, 2017, 2018, 2019

 

System Innovation Award

Minnesota Municipal Utilities Association

For leadership and innovation in customer service, energy efficiency, renewable energy or technology use, which has improved service to its community and enhanced public power’s prestige.

Years awarded: 2017

 

Well Workplace Award

Resource Training & Solutions

For outstanding participation and support of their staff wellness program.

Years awarded: 2015


Contact us to learn more.