ERMU has begun installing AMI residential electric meters while residential water meter installation continues with the assistance of Allegiant Utility Services. Learn more.

Pay My Bill
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.

 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

  •  
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.
 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

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Water Meter Replacements

Residential customers, be sure to have your free water meter replacement scheduled by April 1 to avoid service fees.

LEARN MORE
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Cold Weather Rule Information

The Cold Weather Rule is in effect from October first through April thirtieth. The rule is designed to protect customers, under certain conditions, from being disconnected in the winter months. 

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Residential Rebates

ERMU offers a variety of residential rebates designed to help customers reduce energy usage and save money. 

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Clean Energy Choice Program

The Clean Energy Choice Program offers residential customers a low-cost way to support renewable energy and the environment. 

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Introducing SmartHub

Manage your ERMU account from your computer, smartphone, or tablet with SmartHub, our online account management and payment tool.

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Services for Our Community

Elk River Municipal Utilities (ERMU) provides electric and water services to Elk River and parts of Otsego, Dayton, and Big Lake Township.
We are public power and water, owned by those we serve and governed by members of our community.

Featured News

Residential Solar Tips: What to Know Before You Buy

Residential Solar Tips: What to Know Before You Buy

Residential Solar Photovoltaic (PV) Installation is an investment homeowners should thoughtfully consider before making a final commitment.…

Learn More
ERMU Advanced Metering Infrastructure Project

ERMU Advanced Metering Infrastructure Project

Elk River Municipal Utilities (ERMU) is about to begin a new era of service. The Advanced Metering Infrastructure (AMI) project will involve…

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ERMU Holds Electric Rates For Second Consecutive Year

ERMU Holds Electric Rates For Second Consecutive Year

At their December 10 meeting, the Elk River Municipal Utilities (ERMU) Commission approved a zero percent rate increase for electric service…

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1/7/25

Attention Class of 2025!

Elk River Municipal Utilities (ERMU) has opened its annual scholarship program which is available to high school seniors who ...

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12/11/24

Utility Equipment: Who Owns What?

Have you ever wondered who owns what when it comes to your residential or commercial electric and water utility equipment? It...

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8/8/24

ERMU Upholds Water Standards with PFAS Testing

You probably know that Elk River Municipal Utilities (ERMU) provides quality and cost-effective utility services to its custo...