Pay My Bill
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.

 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

  •  
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.
 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

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Residential Rebates

ERMU offers a variety of residential rebates designed to help customers reduce energy usage and save money. 

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Cold Weather Rule Information

The Cold Weather Rule is in effect from October 1 through April 30. The rule is designed to protect customers, under certain conditions, from being disconnected in the winter months.

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Clean Energy Choice Program

The Clean Energy Choice Program offers residential customers a low-cost way to support renewable energy and the environment. 

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Introducing SmartHub

Manage your ERMU account from your computer, smartphone, or tablet with SmartHub, our online account management and payment tool.

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Electric Vehicle Charging Program

Elk River Municipal Utilities offers an EV charging program that features an affordable time-of-use rate.

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Services for Our Community

Elk River Municipal Utilities (ERMU) provides electric and water services to Elk River and parts of Otsego, Dayton, and Big Lake Township.
We are public power and water, owned by those we serve and governed by members of our community.

Featured News

ERMU Receives National Award for Reliability

ERMU Receives National Award for Reliability

ERMU has been nationally recognized with the Certificate of Excellence in Reliability for 2022 by the American Public Power Association for…

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ERMU Advanced Metering Infrastructure Project

ERMU Advanced Metering Infrastructure Project

Elk River Municipal Utilities (ERMU) is about to begin a new era of service. The Advanced Metering Infrastructure (AMI) project will involve…

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ERMU Recognized as Smart Energy Provider

ERMU Recognized as Smart Energy Provider

ERMU joins less than 100 public power utilities nationwide in earning a Smart Energy Provider (SEP) designation from the American Public…

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11/2/23

Residential Solar Tips: What to Know About PV Before You Buy

Residential Solar Photovoltaic (PV) Installation is an investment homeowners should thoughtfully consider before making a final co...

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9/1/23

ERMU Upholds Water Standards with PFAS Testing

You probably know that Elk River Municipal Utilities (ERMU) provides quality and cost-effective utility services to its custo...

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8/28/23

Residential Utility Equipment: Who Owns What?

Have you ever wondered who owns what when it comes to your residential electric and water utility equipment? It is important to ...