Pay My Bill
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.

 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

  •  
Office Hours

Monday - Thursday

8:00 a.m. to 4:30 p.m.

Friday

8:30 a.m. to 4:30 p.m.
 

Contact Us

Phone: 763.441.2020

Fax: 763.441.8099


After-hours Outages

1.888.606.4660


After-hours Water Emergencies

1.888.606.4660


Mailing Address

P.O. Box 430

Elk River, MN 55330-0430
 

Utilities Office Address

13069 Orono Parkway

Elk River, MN 55330-0430
 

Field Services Building Address

1705 Main Street

Elk River, MN 55330-0430

28354_ERMU_Web-Slider_WiFi_V1.jpg

Welcome to Your Comfort Zone

There is a reason why more and more homeowners are making the switch to WiFi thermostats, and ERMU just made it easier with a $25 rebate.

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Cold Weather Rule

The Cold Weather Rule is in effect from October 1 through April 30. The rule is designed to protect customers, under certain conditions, from being disconnected in the winter months.

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Clean Energy Choice Program

The Clean Energy Choice Program offers residential customers a low-cost way to support renewable energy and the environment. 

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Introducing SmartHub

Manage your ERMU account from your computer, smartphone, or tablet with SmartHub, our online account management and payment tool.

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Electric Vehicle Charging Program

Elk River Municipal Utilities offers an EV charging program that features an affordable time-of-use rate.

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Services for Our Community

Elk River Municipal Utilities (ERMU) provides electric and water services to Elk River and parts of Otsego, Dayton, and Big Lake Township.
We are public power and water, owned by those we serve and governed by members of our community.

Featured News

Annual Report: Facing Challenges, Finding Solutions

Annual Report: Facing Challenges, Finding Solutions

In 2020, as the community's reliance on electricity deepened with remote learning and work, and an emphasis was placed on handwashing,…

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ERMU Field Services Building Expansion Project

ERMU Field Services Building Expansion Project

ERMU would like to provide details on the construction project occurring at our field services site near the Lake Orono Dam. The…

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ERMU Announces 2021 Scholarship Winner

ERMU Announces 2021 Scholarship Winner

ERMU is proud to announce that Karl Pederson is the recipient of the 2021 Tom Bovitz Memorial Scholarship awarded in partnership with…

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9/1/21

Energy Efficiency in the Laundry Room

In every room of your home, you can make room for savings. Feel like a magician, conjuring up energy efficiency in your laund...

elk-river-skating-rink-closed.png

7/6/21

ERMU FAQ: Summer Water Usage

Did you know that a gallon of water from ERMU costs less than half a cent!? But an abnormally dry start to summer has many cu...

elk-river-skating-rink-closed.png

7/6/21

ERMU FAQ: Summer Energy Usage

During the warm summer months, customers often contact our office with questions about their electric bill. With an ongoing m...