Keeping You Informed

At ERMU, communication is one of our core values. We take our commitment to providing customers with clear and timely information very seriously, especially in critical alert situations.

In the case of a large power outage or water supply emergency, updates will be made to this page as information becomes available. If you are currently experiencing a loss of power or water emergency, please contact us at 763.441.2020 during regular business hours, or after hours at 1.888.606.4660.


Update - May 17, 2022

Some neighborhoods in the purple section scheduled for May 13 will be flushed during the week of May 16 as crews work carefully to maintain these hydrants without affecting service.

Hydrant Flushing - May 2022

ERMU’s water department will flush hydrants between May 9-13. This helps ensure your hydrants are operating correctly and removes sediment from the lines. Refer to the map for your neighborhood’s scheduled service day. Thank you for your patience during this necessary maintenance.

A couple things to keep in mind during hydrant flushing:

  • Refrain from washing clothes or using water while ERMU staff is flushing in your neighborhood; you could draw discolored water into your home.
  • If you have discolored water, run COLD water for 15-20 minutes. If the discoloration persists, contact our customer service department at 763.441.2020