Alerts
Keeping You Informed
At ERMU, communication is one of our core values. We take our commitment to providing customers with clear and timely information very seriously, especially in critical alert situations.
In the case of a large power outage, water supply emergency, or administrative service disruption impacting ERMU customers updates will be made to this page as information becomes available. If you are currently experiencing a loss of power or water emergency, please contact us at 763.441.2020 during regular business hours, or after hours at 1.888.606.4660.
October 19, 2026 - A Technical Issue With Our Payment System Has Been Resolved
11:58 a.m. - The technical issue with our payment system has been resolved. If you continue to experience issues when making a payment please contact our customer service team at 764.441.2020.
11:00 a.m. - A technical issue with our payment system has been reported. Customers are asked to delay making payments until further notice. Updates will be provided here as they are made available. We thank you for your patience as we work to resolve this issue.
